Software versionĦth August 2013 (R1) or 7th April 2014 (R2) The software will still work.Ī full list of affected programs along with the date support ends can be viewed below.Īll support for Sage Line 100 ended on 31 March 2014.Īll support for Sage MMS ended on 30 September 2014.
Please note this is the end of support, not life. Sage will be removing all Ask Sage Articles related to a particular version, but they will make them available to download. Should there be a need to buy a module or user, you will need to upgrade to the latest version. *Once a version has been at an end of support status for 12 months, the ability to buy additional users is also removed. Hotfixes / Bug fixes / Patches / Service packs are provided for recognised defects in line with the defect resolution process Legislative updates are provided by Sage to maintain legal / fiscal compliance. Sage 200 systems require an annual enable string to function, which we provide subject to the Sage 200 Services Annual Plan being in place and paid for via the linked Business Partner. Licence sales of additional users & companies are still available during extended support and end of support.* Additional module licence sales are no longer available. We want you to be able to reach technical experts with the right level of knowledge to answer your questions quickly.įor products available for sale new licence sales are withdrawn from sale once the product enters extended support & beyond. We want to ensure that we continue to offer the best level of support for their software that we can. Sage believes that “using the latest software is the best way to help run a business effectively” and by concentrating their resources on looking forward, they can “help your business move forward too.” Sage does this in line with regular customer feedback and to consider new technology and changes in legislation. Every year Sage invests in research and development to improve their software and services. It is standard industry practice for technology companies to withdraw support for older versions of software. When they announce the withdrawal of support, if the version of the software is affected, we will contact you to advise you of the date on which support will cease, along with details of upgrade offers available to you. The software can still be used, but they will withdraw support, updates and upgrades in a phased approach. This doesn’t mean the software will stop working. An example of this is Microsoft Windows XP. Sage adopts a policy to formalise their procedure of withdrawing support for software versions that use technology that is no longer supported by the provider. Sage have released their end of support policy the changes are as follows.
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